If you cannot send a message and server's response is ' we do not relay', the problem is that you are not authenticated.

 

The easiest way to fix this problem is to use SMTP Authentication. Setting up SMTP authentication is easy, just follow the guide.

 

Sometimes SMTP Authentication doesn't solve the problem due to restrictions established by your Internet Service Provider. In this case, they are restricting mail delivery to 3rd party servers in order to reduce spam issues. All you need to do is determine the SMTP server of your Internet Service Provider, and put this setting in outlook. (Make sure you turn off SMTP Authenticaion, since you won't be able to authenticate to their server with your Host Designs account. They authenticate you through your internet connection.)

 

Here are a few internet providers SMTP Server information. You can always call your ISP to determine the correct server information if the information provided below doesn't contain the server you need:

 

Internet Service Provider	Outgoing Mail Server (STMP Server)
Adelphia	smtp
Alltel	mail.alltel.net
AltaVista.com	email.1stup.com
Ameritech	mailhost.chi.ameritech.net
Amigo.net	smtp.amigo.net
AT&T	smtp1.attglobal.net
AT&T Worldnet	mailhost.att.net or mailhost.worldnet.att.net
Bell Atlantic	smtp.verizon.net or smtpout.bellatlantic.net
Bell Canada	smtp.bc.sympatico.ca
BellSouth	mail.mco.bellsouth.net
Best Internet	smtp.best.com
Big Pond	mail.bigpond.com
BlueLight	smtp.bluelight.net
Blueyonder	smtp.blueyonder.co.uk
BtInternet	mail.btinternet.com
Charter.net	smtp.charter.net
Cloud9.net	mail.cloud9.net
Comcast	smtp.comcast.net
Compaq	smtp.compaq.net
Compuserve	smtp.site1.compuserve.com
Concentric	smtp.concentric.net
Crosswinds	mail.crosswinds.net
Cyber.net.pk	smtp.cyber.net.pk
Dca.net	smtp-relay.dca.net
DellNet	secure.smtp.email.msn.com
Drizzle	mail.drizzle.com
Earthlink	mail.earthlink.net
Eircom	mail1.eircom.net
Erols	smtp.erols.com
Fast.net	relay.fast.net
Frontier Net	mail.frontier.net
Gateway